Privacy Policy

This policy explains, in plain English, how Regent Imperial Group of Companies collects and uses your personal information when you contact us or use this website. We are the data controller for the information you provide.

What we collect

When you complete the enquiry form, we collect the details you give us: your name, email address, phone number if you choose to add it, what your enquiry is about, and anything you write in your message.

How we use it

We use your information solely to respond to your enquiry and to provide the information you have asked for. If your enquiry is about one of our homes, we may pass it to that home's team so they can help you directly. We will never sell your details, and we will never share them with third parties for marketing.

Lawful basis

We process your information on the basis of your consent, which you give when you submit the form and tick the consent box, and our legitimate interest in responding to enquiries.

How long we keep it

We keep enquiry information only for as long as necessary to deal with your enquiry and anything that follows from it, after which it is securely deleted.

Your rights

You have the right to access the information we hold about you, to ask us to correct or delete it, and to withdraw your consent at any time. To exercise any of these rights, contact us at info@regentimperial.com.

Cookies

This website does not use cookies, analytics or tracking of any kind.

Contact

If you have any questions about this policy or how we handle your data, please contact us at info@regentimperial.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).